Fix Google Backup And Sync Errors


This article covers different workarounds to try and get rid of various Google backup and sync errors. Google introduced the Backup and synchronization tool to add files, pictures and videos to both Google Drive and Google Photos. However, like Google Drive, its successor is also not error-free. Users reported different types of error messages in Google Backup and Sync Tool.

Fix Google backup and sync errors

Here is a list of solutions you can try to get rid of different Google Backup and Sync errors.

  1. Check server status
  2. Download the latest Google Drive update
  3. Whitelist backup and synchronization
  4. Disable proxy settings
  5. Change trusted sites settings
  6. Change Google Drive Location

Now let’s see all the solutions in detail.

1]Check server status

Google Drive server status

Before getting into anything technical, check the status of the Google Drive server. It turns out that Google Drive servers can go down during the maintenance phase. During this time, you may face different errors with the platform. You can check the server status by visiting the Google Workspace Status Dashboard. Here, make sure that Google Drive is represented by a green tick.

2]Download the latest Google Drive update

The very first solution that you can try is to download the latest Google Drive update. Like any other app, the Google Drive desktop app receives updates at regular intervals. Each update has many performance improvements and bug fixes. But if you haven’t downloaded the update for a long time, you might encounter different errors in Google Backup and Sync. So, download the latest Google Drive desktop app update to fix any error in Backup & Sync.

3]Whitelist Google Backup and Sync

If various errors are blocking your access to Google Backup and Sync, chances are the app has been restricted in Windows Firewall settings. To fix the problem, you will need to allow the program from the firewall settings. Here are the steps you need to follow.

  1. Open the Start menu and search for Windows Defender Firewall.
  2. Click on the Allow an app or feature through Windows Firewall option present on the left panel of the screen.
  3. Click on the Modify the parameters option.
  4. Click Authorize another app.
  5. Tap on Browse in the context menu that appears.
  6. Navigate to where you installed Google Drive and select the DriveFS.exe case.
  7. Click Add, then click OK.

Lily: How to Transfer Ownership of Files and Folders in Google Drive

4]Disable proxy settings

If you were connected to a proxy server, it’s no surprise that you encounter different errors in Google Backup and Sync. In this situation, you will need to disable proxy settings. To do this, follow the steps below.

  1. Press Windows + I shortcut keys to open the Settings menu.
  2. Choose Network and Internet from the left panel of the screen.
  3. From the following windows, click Proxy.
  4. Click on the configuration present next to Use a proxy server.
  5. Disable the toggle and press save.

Now restart your PC and check if the error is fixed or not.

5]Change trusted sites settings

Change trusted sites settings

Another major reason that can trigger different errors in the application is this Windows Trusted Sites feature. The Trusted Site feature is used for websites where you cannot access certain features due to high security. You can access all these features by adding the website to trusted sites. Likewise, you will need to add Google to trusted sites to fix the problem. To do this, follow the steps below.

Press the Windows key to open the Start menu.

To research internet-options and press the enter key.

Switch to the Security tab, select Trusted sites and click on the Sites option.

https://www.google.com/

Click Add.

That’s it. Check if the issue is resolved or not.

Lily: Keep Google Drive and Google Photos synced with Google Backup and Sync Tool

6]Change Google Drive location

The next solution you can try to get rid of various backup and sync errors is to change the location of the Google Drive folder. By default, all backup items are stored in C:UsersusernameGoogle Drive . But there may be issues with the location, causing errors in the app. So, change the location of Google Drive to fix the problem.

How to fix backup and sync error 2d9827ff?

Error 2d9827ff occurs when the program encounters a problem while updating Google Backup and Sync. It is very easy to fix this error message. To start, close googledrivesync.exe from the task manager. Now open File Explorer and navigate to %UserProfile%AppDataLocalGoogleExplorer. Now change the Drive folder name to Drive.OLD.

Related: Google Drive for Desktop not syncing on Windows PC

Is Google Backup and Sync the same as Google Drive?

Google Backup and sync directly backs up your photos and files to your Google Drive. The tool is completely free and all you need is a google account to start. Backup and Sync can also automatically back up images from connected USB devices and SD cards. USB devices can be your cameras, card readers, and anything.

Fix backup and sync errors

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